1. What is Novelty Marketing?

Novelty Marketing's business are mainly on new dimension of premium items for ornamental which is referred to fine, quality work and first rate products such as  ceramic, art metal, FRP, fabric and other items occasionally used for Corporate Premium, Advertising, Sports/Events, Commemoration and Gifts.

Literally it became our trading name and branding as distributor and service provider of Ceramic Products inclusive of Ceramic Mug, Collector's Plate, Ceramic Pen Holder, Premium Tea Set, Cold Drink Set, Tableware's Accessories and Dinner Set available in blank white wares, with Decal Application and Photo-Sublimation finish exclusively for tourism market, corporate premium, advertising, event, promotion,  commemoration, gifts and specific function

We carry products which is not limited to Soft Lines Products such as T Shirt, Cap, Vest, Umbrella and Other Products. Others are inclusive of Premium Items such as Plastic Pen, Plaque, Key Chain, ID Card, Lanyard, Bags & Document Folder, Nylon Bag for advertising, promotion, corporate premium, sports / events and give-away items.

We are always at the cutting edge of the technologies also develop into producing selected items with DCT Transfer and merchandising newly discovered materials and process for premium items

In domestic sales we are long established and leader in Below The Line Advertising and Promotional Products inclusive of Streamer, Banner, Print Crafts, Special Projects delivery and et cetera.

2. What is the nature of your  products and process ?

We are distributor, agent and service provider of Ceramic Products inclusive of Ceramic Mug, Collector's Plate, Decorative Tile, Ceramic Pen Holder, Premium Tea Set, Cold Drink Set, Tableware's Accessories and Dinner Set in blank white wares.

For small and exclusive orders some products went through high resolution digital transfer where photo and graphics are printed through screen printing, decal application, DCT Transfaer and other long established techniques. Similar products and process existed earlier but not being develop into this new dimension of producing corporate premium items until the arrival of it's technology.

However our products are not limited to soft lines such as T Shirt, Cap, Vest, Umbrella and Other Products such as Plastic Pen, Plaque, Key Chain, ID Card, Lanyard, Document Bags and Document Folder, Nylon Bag and other print Crafts and offering a wide range of premium items.

 

3. How to make a proper customized order.

Verify the product information's. If unavailable request For SPECIFIC Quotation (RFQ) from us by e-mail to: novelty@sublimationpremier.com.my .

Facsimiles will be received at +604-977 1445. Courier Address: No. 39, Jalan Seruling 35, Taman Klang Jaya, 41200 KLANG, Selangor D E, Malaysia.

Write in full details of your company / organization /name, billing / delivery address, product description's and quantity ordered and e-mail to: novelty@sublimationpremier.com.my . To customize your order, attach your  graphic or photo and printing instructions (if any). Quotation will be sent to you and payment is to be made accordingly as industrial marketing 'standard practice instructions' or your 'instrument to pay' systems

For customize order you may send different Graphics (FA) or Photos. If you choose to send FA, your artwork must meet the requirement of the process. Graphic image must be at least 200dpi for ceramic and metal sublimation and 150dpi for fabric pasted at 100% of the template size. It is advisable to save your graphic in Tag Image Format File (TIFF) or TIF File. TIF files are lossless format, isn't compressed and tends to be larger. JPEG Files are 'Loosy' files and some pixel information loss. GIF file is limited to 256 colors. However in electronic transfer images higher sizes of JPEG files are accepted.

Attached your Graphic and email to: novelty@sublimationpremier.com.my

To send pictures copied in CD or to send Hard Copy (printed on paper) you may pack and courier to our postal address.

 

4. Describe in more detail about 'minimum order requirement'.

There is no MOQ (minimum order quantity) for some of our products. However, economic wise and in order to reduce average handling, forwarding and shipping costs per individual piece and to fit in our standard quantity packing, minimum order requirement is crucial. More details please RFQ (request for quotation).

 

5. How long it takes to wait for any order ?

Delivery of OUT OF SHELVES GOODS for small orders will be made 1 - 2 working day(s) depending on stock and back orders. Lead time and delivery for CUSTOMIZE ORDERS will be made 7 - 14 working day(s)  after confirmation of order depending on stock, production and back orders and delivery for Products MAKE TO ORDER will be notify case by case.

 

6. I wish to order products with exclusive design and graphics.

Contact us, email us your name/company, contact number and postal / delivery address .

 

7.  I'm from other country to order your products.

At the moment we are authorized to carry products for domestic delivery in geographic location of Klang Valley and Malaysian Soil. All orders from all corners are also welcome. However for international trade inquiries you will be forwarded to our main producers and suppliers.

 

8.  With regards to your ceramic products we would like to ask if it is microwave oven and dish washer safe.

All our white ware products marked as tableware's are imported or carted-in from factories and suppliers are of vitrified porcelain properties and microwave oven and dish washer safe. Established ceramic products such as Regular Mug, Premium Tea Set, Cold Drink Set, Tableware Accessories and Dinner Set that went through decal firing method are lead free and suitable for food and drinks serving, microwave oven and dish washer safe items.

However for ornamental purpose and sublimation / DCT Transfers process, on its downstream process, the blank white wares are re-coated with layer of reinforced polymer substance and cured at lower temperature.

Novelty Marketing's Collector's Plates, sublimation / DCT Transfers (excluding decal firing mugs) are for ornamental, for appreciation and kept as Premium Items, Commemoration, Gifts and Et Cetera, not for food serving and not a microwave oven and dish washer safe.

 

9.  How is delivery being made .

We deliver door to door to ultimate location and Free delivery within Klang Valley. However shipping for small orders and to remote locations are via courier services. Your delivery address must be in full and correct. Post Office Box Number (P.O. Box) is not a valid delivery address. Immediately after your goods being picked-up by courier services company we will acknowledge you the consignment tracking code so that you will be able to track your items online.

 

10. Money-back guaranteed and return of goods ?  

Goods sold are not returnable. The products delivered (especially CUSTOMIZED ORDERS or GOODS MAKE TO ORDERS) are considered exclusive items and we cannot resell it to anybody else.

Almost all products information's are available in related pages and answered and explained here in detail and simple way to understand.

 

If you have any inquiry:

Do not hesitate to contact us > novelty@sublimationpremier.com.my

Business inquiries and isolated cases will be answered and sent to private.